FAQs
Does ProjectNet work with Sun's Java 2 Platform?
Where can I download or upgrade to the latest version of Microsoft Java Virtual Machine?
When I log into ProjectNet Docs I receive this error message: Invalid Username/Password, please try again.
When I log in for the first time to ProjectNet Docs I am prompted to download Java Libraries During this installation process I receive a virus warning from Norton Antivirus
When I log into ProjecNet Docs I am stuck at the Java Utilities Verification Page
When I log into ProjectNet Docs I am told that my account has expired
When I log into ProjectNet Docs I am told that my Session Has Already Expired
How do I reinstall my Java Library Utility Files on ProjectNet?
When a user logs into ProjetNet for the first time, he may experience a run-time/script error
I am unable to click on the icons under "New_Changed_Unread Items"
While using ProjectNet parts of the screen remain gray
While using ProjectNet the status bar of my browser says "Done" but I cannot view the Navigation Bar or the Scrolling Bulletins In place of the Navigation Bar & Scrolling Bulletin I see a small icon
I am automatically logged out while using ProjectNet I receive the following Oracle Error message ORA-06510 PL_SQL unhandled user-defined exception; ORA-06512 at "PNETUSRVALIDATE_USER_LOGIN_SESSION" line 242
When I click on the icons in the Navigation Bar to switch between modules nothing happens
When creating an RFI you may receive the following error
When creating or modifying any form I receive an error message
When I click on a form I receive a Internet Explorer Script Error
When I read my messages the window does not allow me to view the entire message
Why is the Repro Shop only able to download one document version from a Print Work Order?
When creating an Issue users added to the "Responsibility" list did not have a system generated task
How do you delete more than one document?
Why am I unable to change the security of a folder or file?
When I try to download a file Internet Explorer opens another window with the following message NO Files to Download
When I try to download a file Internet Explorer opens the file in another window instead of prompting me to save the file
When I try to download a file a new window loads with a small icon in the upper left hand corner When I click on the icon I receive an error dialog box which displays Error Locating Object Handler
When I try to download a file I receive the error message The Files you have selected for download has been deleted
When I try to download a PLT file with Internet Explorer a new window with line of weird characters display instead of prompting me to save the file
When I try to download any files from ProjectNet I receive an error message stating that the "Internet site cannot be opened"
When I try to download multiple files from the Search Results window I receive an error message stating that there was an error processing my request
When I try to upload a file I receive the following error message Server is not responding please try again later
When I try to upload a file I receive the following error message could not be uploaded 5 500 Server Error
When I try to upload a file I receive the following error message Error in File Upload Please See Log Below - 0 of 1 files were uploaded successfully Please go through the log to check errors
When I upload files using the ActiveX Upload control my documents do not appear after the upload has been completed
When I try to view a file I receive an error message This file conversion has taken longer than expected please try again later
When I try to view a document I receive the following error message WARNING We were unable to convert the file to a viewable format There was a problem/error processing your file please contact customer support
When I try to view a document I only see a blank screen even though I've viewed this file before
When I try to view a PDF file the document does not load
When I try to view an .XLS (MS Excel file), I can only view one sheet
When I try to view a TIF file the viewer only shows a black screen
When I try to view a PLT file the viewer only shows a black screen
When I try to view a MPP Microsoft Project file the viewer does not display all the columns
When I try to view a MAX Paper Port file it gives me an error when trying to convert using the PDF Viewer
When printing a form RFIs Issues Discussion Items etc only the PRINT and CANCEL buttons print out
When trying to print a form Internet Explorer crashes and produces an error IEXPLORER caused a segment not present fault in module GDIEXE at 00010000AA56
Does ProjectNet support AutoCAD 2000?
How do I perform a batch conversion of TIFF images from DWG files in AutoCAD?
When I try to access Report Types from the Admin Module I do not see a list of Report Names
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Does ProjectNet work with Sun's Java 2 Platform?
No. ProjectNet Docs is not compatible with Sun's Java 2 Platform. If you have this version of Java installed, it must be disabled prior to logging into ProjectNet. To disable Sun's Java, click on the "Tools" pull-down menu in Internet Explorer, and select "Internet Options". Click on the "Advanced" tab, and de-select "Use Java 2" under the "Java (Sun)" heading. In addition, be sure all three options under "Microsoft Java VM" is selected.
Where can I download or upgrade to the latest version of Microsoft Java Virtual Machine?
Microsoft has discontinued any direct downloads of their Java Virtual Machine from their web pages. Any user who requires the latest version of Java VM will need to install it through their Windows Update web page. You can read more about installing the latest Java VM build here.
When I log into ProjectNet Docs, I receive this error message: Invalid Username/Password, please try again.
Usernames and passwords are case-sensitive, so be sure that Caps Lock is not turned on. If you have forgotten your username or password, click on the "Forgot Password" link on the login page. If you do have not previously defined a secret question and answer, or if you did not receive your password after utilizing this feature, please contact Customer Support.
When I log in for the first time to ProjectNet Docs, I am prompted to download Java Libraries. During this installation process, I receive a virus warning from Norton Antivirus.
This will happen if you are using Internet Explorer as your browser and Norton Anti-virus 2000 as your anti-viral application. ProjectNet applets do not contain viruses. This is a false virus detection from Norton.
You should choose to "Ignore" the file and continue with the setup process. This problem does not occur with Netscape Navigator or earlier version of Norton Anti-virus. Symantec has documentation on a fix and work-around for this bug on their web site.
When I log into ProjecNet Docs, I am stuck at the Java Utilities Verification Page. (Internet Explorer Only)
In Internet Explorer, you may receive a script error (Line XX, Char X) and are not able to proceed any further.
- Verify that you have the latest version of Microsoft's Java Virtual Machine.
- Verfiy your computer meets our system requirements.
- If you are running Windows NT/2000/XP, be sure your account has administrative privileges to your local system. If not, please contact your Network Administrator for assistance.
- If your problem persist after verifying the items above, please contact us for a possible alternate solution.
NOTE: Although you may be able to log into ProjectNet with your current version of Java Virtual Machine, it is recommended for you to download the latest version from Microsoft's Web Site.
When I log into ProjectNet Docs, I am told that my account has expired.
Your account may have been created as a demo user in mind. If you are on a paying project, please contact us to reactivate your account.
When I log into ProjectNet Docs, I am told that my Session Has Already Expired.
This problem will exist if you are trying to log into ProjectNet Docs using Netscape 6.0. We currently have not implemented Netscape 6.0 support in our product.
How do I reinstall my Java Library Utility Files on ProjectNet?
With the introduction of ProjectNet 4.2.6, a cookie is used on your machine to determine whether or not the Java Libraries are installed on your system. To force a re-installation of ProjectNet Java Library files, please perform the following:
- Point your browser to this link "http://projectnet.cephren.com/ows-bin/owa/remove_cookie" to remove the current cookie.
- Delete the file "pnetLocalFileList.dat" located in your "C:WinntJavaLib" directory. (Use C:WindowsJavaLib if you are running Windows 95/98.)
- The next time you log into ProjectNet, all the main Java Libraries will be re-loaded on your system.
Problem: When a user logs into ProjetNet for the first time, he may experience a run-time/script error.
Your system is not able to properly install our Java applet. In some cases, upgrading to a later version of Internet Explorer (see System Requirements) and Java Virtual Machine will resolve the problem.
I am unable to click on the icons under "New/Changed/Unread Items".
Explanation: The icons displayed on your desktop are intended to indicate any new items on ProjectNet. With the exception of the "Documents" icon, the icons will remain "lit" with a number indicator signifying the number of items which you have access to that are unreviewed. For the "Documents" icon, only items in the past 24 hours will be indicated.
While using ProjectNet, parts of the screen remain gray.
Your browser may be trying to read old information from the cache and cannot locate the proper files to load the Java applet.
You need to make sure that your browser is configured in accordance with ProjectNet specifications. Information on browser configuration can be found in the browser setup page. Even if you already setup your browser accordingly in the past, it may be necessary to verify the settings and clear your browser's Cache. For best results, close and restart your browser after changes were made.
If the above resolution does not resolve your problem and you are accessing the Internet using a Proxy Server, proceed to the next step (Netscape Only), "Modify Prefs.js File". If you are using Microsoft Internet Explorer, skip to the last step, Proxy Caching.
Modify Prefs.js File:
- Close all instances of Netscape Navigator
- Find your Netscape folder on your local disk. (Normally: C:Program FilesNetscapeusers)
- Locate the file 'prefs.js' in your directory.
- Load this file using Notepad. (Start>Programs>Accessories>Notepad)
- Add this line to the end of the file: user_pref("security.lower_java_network_security_by_trusting_proxies", true);
- Save the file and exit Notepad. Load your browser and try to access your documents again.
- If the problem still exist, proceed to the next section, "Proxy Caching".
Proxy Caching:
You may be connecting to the Internet through a Proxy server and your network's Proxy settings may be caching web pages. You will need to contact your Network Administrator for more information on disabling web caching on the Proxy Server for our domains.
While using ProjectNet, the status bar of my browser says "Done," but I cannot view the Navigation Bar or the Scrolling Bulletins. In place of the Navigation Bar & Scrolling Bulletin, I see a small icon.
Your browser does not appear to be loading Java Applets. You either do not have Java support installed on your system or your current configuration of Java is corrupted.
Check your browser setup and make sure Java is configured properly. If your browser's configuration seems fine, you may need to re-install Java Virtual Machine. You may upgrade to the latest version of Java Virtrual Machine from Microsoft's web site.
I am automatically logged out while using ProjectNet. I receive the following Oracle Error message: ORA-06510: PL/SQL: unhandled user-defined exception; ORA-06512: at "PNETUSR.VALIDATE_USER_LOGIN_SESSION", line 242.
The server will log you out of ProjectNet for the following reasons:
- You are only allowed to have one login per session, logging in from another machine or program (such as ProjectNet Neighborhood or Outlook Sync) will cause ProjectNet to kick you out of the active session.
- The operation you performed on ProjectNet may have returned an error. Even though you see this error screen, you may not be logged out of ProjectNet. If the condition persists, please contact Citadon Support.
When I click on the icons in the Navigation Bar to switch between modules, nothing happens.
(Internet Explorer only) You may be using an older version of Microsof't Java Virtual Machine. You need to download the latest version from Microsoft and install it on your system. You may download it from here.
When creating an RFI, you may receive the following error: Oracle Error (ORA-06502: PL/SQL: numeric or value error) when trying to Route or create a Draft.
Please be sure you are using less than 32 characters in the field "Co-Author Company".
When creating or modifying any form, I receive an error message.
- We are unable to process your request. Please contact Technical Support.
- ORA-01461: can bind a LONG value only for insert into a LONG column
- ORA-01422: exact fetch returns more than expected number of rows
- Your Session Has Expired
Explanation 1: The user has tried to input too many characters into one of the text box fields.
Explanation 2: The user has copied and paste text from another application. Sometimes the application may contain hidden special characters which are not recognized by our database. You would need to input the text manually.
Explanation 3: There was a problem processing your request, please contact Citadon Support.
When I click on a form, I receive a Internet Explorer Script Error.
Internet Explorer Script Error
An error has occurred in the script on this page.
Line: 28 Char: 5 Error:
No such interface supported Code: 0
Do you want to continue running scripts on this page?
IE is trying to open a second window before the first one has finished opening. This is a problem with earlier versions of Internet Explorer (version 4.0). You may upgrade to a later version of Internet Explorer or follow the steps below for a manual fix.
- Click Start, and then click Run.
- In the Open box, type the following line: "regsvr32 actxprxy.dll"
- Click OK, and then click OK again when you receive the following message: "DllRegisterServer in actxprxy.dll succeeded."
- Click Start, and then click Run.
- In the Open box, type the following line: "regsvr32 shdocvw.dll"
- Click OK, and then click OK again when you receive the following message: "DllRegisterServer in shdocvw.dll succeeded"
- Shut down and restart your computer.
Refer to the following support article from Microsoft for more information.
When I read my messages, the window does not allow me to view the entire message.
This may be caused by the browser, font size, or default font used on your browser. To work-around this problem, consider downloading and installing Microsoft's web tools.
- Internet Explorer 4.x users can download PowerToys from Microsoft.
- Internet Explorer 5.x users can download Web Accessories from Microsoft.
Once installed, you will need to restart your system. The next time you log into ProjectNet and view your messages, right-click on the message frame and select "Open Frame in New Window". This will open the message into a seperate window.
Why is the Repro Shop only able to download one document version from a Print Work Order?
When a print work order contains more than one version of a file (i.e. test.plt uploaded 8/1 and test.plt uploaded 8/8), only the older version of the file (i.e. test.plt uploaded 8/1) is being downloaded when the repro company retrieves the work order.
When creating the Print Work Order, verify that the version to be printed is the only version of that file in the order.
When creating an Issue, users added to the "Responsibility" list did not have a system generated task.
The creator of the Issue needs to specify a "Due Date" in order for the system to create a task for users in the "Responsibility" party.
How do you delete more than one document?
To delete multiple files or an entire folder structure. You need to first select the top item (typically the folder). Once you have the folder selected, you could click on the delete button (assuming you have the appropriate security rights). If the folder is not empty, a dialog box will display allowing you to select all files or a selection of files to delete from ProjectNet.
Here are a few tips you may find useful:
- If you choose to delete all files within a folder, the folder will be deleted as well.
- If you want to delete drawing files, you need to delete all the X-ref files before deleting the master files.
- Any document that is attached to a form cannot be deleted.
- You can only delete files which you have Editor or 's security to User-Defined to allow the sub-folder and files to have a customized security setting.
Why am I unable to change the security of a folder or file?
First, make sure you have the correct security permissions on the folder. If you do, the folder or file may have a Fixed security setting. You need to change the parent folder's security to User-Defined to allow the sub-folder and files to have a customized security setting.
When I try to download a file, Internet Explorer opens another window with the following message: NO File(s) to Download.
The file which you are trying to download contain special characters which ProjectNet cannot properly read for download. However, if it is a supported document format, you should be able to view the contents online.
You may still download these files if you select multiple files to download. ProjectNet will package the selected files to a ZIP file and you should be able to download it at this point.
(Internet Explorer only) Internet Explorer is unable to locate the appropriate application to view this file type. Either the application is missing or there is a problem with the configuration.
Please ensure that "Web Browser Integration" is NOT enabled. From Acrobat Reader 4.0 pull-down menu select: File > Preferences > General - in the options area make sure "Web Browser Integration" is NOT checked.
You may need to enable "Confirm Open After Download" if Adobe Acrobat Reader is automatically launched instead of prompting you to Save the file to your local drive.
When I try to download a file, Internet Explorer opens the file in another window instead of prompting me to save the file.
Windows may automatically assume that you want to open this file in the application.
You must make sure that the option "Confirm Open After Download" is enabled. To do this, please try the following:
- Open Windows Explorer.
- Click on VIEW > FOLDER OPTIONS.
- Click on the FILE TYPES tab.
- Select the appropriate file type (i.e. Microsoft Word Document).
- Click EDIT.
- Make sure CONFIRM OPEN AFTER DOWNLOAD is checked.
- Click OK.
When I try to download a file, a new window loads with a small icon in the upper left hand corner. When I click on the icon, I receive an error dialog box which displays: Error Locating Object Handler.
Please visit Microsoft's knowledge base for more information on this error message. The article refers to (.ZIP) and (.EXE) files, but it also pertains to other files as well.
You may try the following workarounds:
- Download Multiple Files
- Use ProjectNet Neighborhood (You can download this under ProjectNet Help > Software >ProjectNet Software > ProjectNet Neighborhood)
When I try to download a file, I receive the error message: The File(s) you have selected for download has been deleted.
Explanation: This may happen if you are trying to download a document from the "Unread Documents" folder. This only happens if you first viewed the file and tried to download the file immediately after viewing the file.
Resolution: You will need to download this file from "Documents" at its original location. If you do not know the location of the document, simply click on the magnifying glass icon in the Documents module to search for any documents within your project.
When I try to download a .PLT file with Internet Explorer, a new window with line of weird characters display instead of prompting me to save the file.
The .PLT extension is not recognized on your system and Internet Explorer is trying to read this file as a text file.
You need to add a MIME type so Windows will recognize this file type. Follow the directions below to create a .plt MIME type.
- Open Windows Explorer.
- Click on View > Folder Options OR View > Options (Depending on your installation of I.E.)
- Click on the File Types tab.
- Click on New File Type.
- Create New File Type exactly using the following properties.
- Description of type: HPGL/2 Plot File
- Associated extension: .plt
- Content Type (MIME): image/plt
- Default Extension for Content Type: .plt
- Confirm Open After Download: Enable
6. Click OK.
7. Switch back to ProjectNet and try to download again, you should be prompted to save the file.
In cases where you are having problems downloading .PLT and you have AutoVue Professional installed, you may need to remove the .PLT file-viewing component for Internet Explorer.
- Open "AutoVue Plugin Setup"
- Click on Add/Remove Component.
- Select Microsoft Internet Explorer
- Deselect "nscsihpg.dll, CAD-HP-GL"
- Click Continue
- Switch back to ProjectNet and try to download again, you should be prompted to save the file.
When I try to download any file(s) from ProjectNet, I receive an error message stating that the "Internet site cannot be opened".
Users trying to download with IE 5.5 may experience a blank window or an error: "Internet Explorer cannot open this site."
Click on download icon. When prompted to OPEN or SAVE (1st time), click on OPEN. The user should be asked again to click on OPEN or SAVE (2nd time), they should select SAVE. They should then be prompted to save the file. If you are trying to download a .PLT, .BMP, or .JPG file, you will need to download multiple files, otherwise, the browser will try to open the file in another window rather than prompting you to download it.
NOTE: This should be fixed in a future version of Internet Explorer.
When I try to download multiple files from the Search Results window, I receive an error message stating that there was an error processing my request.
Click on download icon. When prompted to OPEN or SAVE (1st time), click on OPEN. The user should be asked again to click on OPEN or SAVE (2nd time), they should select SAVE. They should then be prompted to save the file. If you are trying to download a .PLT, .BMP, or .JPG file, you will need to download multiple files, otherwise, the browser will try to open the file in another window rather than prompting you to download it.
When I try to upload a file, I receive the following error message: Server is not responding, please try again later.
Your Firewall or Proxy may prevent you from using the default file upload method (Java Based).
You will need to swich to our alternative Smart File Upload method to upload documents:
Changing File Upload Method:
- From within ProjectNet, select the "Preferences" button in the upper right corner of the interface to open the "Preferences" window.
- In the "Preferences" window, select the "File Upload Method" item under the File Upload header.
- If your current selection is "Java File Upload", choose "ProjectNet Smart File Upload", click "Change".
- At the next screen, you will be prompted to Install the Smart Upload ActiveX control.
- If you do not have this installed already, click on the Install button.
- If you are prompted to install any ActiveX components from Citadon, click YES. (There are a total of 5 items to be installed.) Otherwise, please wait until the installation has completed.
- When you see the message "The installation has been complete", click OK and you are done.
- At the Preferences screen click Close, navigate to the Documents area, and Try to upload a file again.
- If you are still experiencing the Server must be down error message, please contact Customer Support.
When I try to upload a file, I receive the following error message: could not be uploaded: 5 500 Server Error.
There was a problem processing your request from our servers. Please contact Customer Support immediately of this problem.
When I try to upload a file, I receive the following error message: Error in File Upload, Please See Log Below - 0 of 1 files were uploaded successfully, Please go through the log to check errors.
It is possible you were trying to add a folder in the upload dialog box. The current implementation of our upload process only allows a user to upload files. If you need to select multiple files, you may press the "Ctrl" key on your keyboard and click to select multiple files, or hold down the "Shift" key to click and select a range of files.
When I upload file(s) using the ActiveX Upload control, my document(s) do not appear after the upload has been completed.
Explanation: Please check your document and folder names for punctuation characters or any special characters. Using non-alphanumeric characters may cause potential problems when uploading files to the system. If your document contains any non-alphanumeric chracters, please remove them and try to upload the document again.
When I try to view a file, I receive an error message: This file conversion has taken longer than expected, please try again later.
The server which handles the conversion from your document format to our web viewable format is currently busy processing other files and cannot process your files at this time. Your request will be processed shortly. Please try again later.
When I try to view a document, I receive the following error message: WARNING: We were unable to convert the file to a viewable format. There was a problem/error processing your file, please contact customer support.
The file you are trying to view was not converted for one of the following reasons.
- The file asks for user input when opened in its native application. We recommend trying to disable the user input box by reopening the file in its native application.
- The file contains links to external objects such as images, datasources, xrefs, etc. If possible, we recommend embedding the referenced item into the file or disabling external references.
- The file contains custom fonts. We recommend not using custom fonts for files uploaded to the system.
- Your file contains embedded macros which our conversion server cannot process for viewing.
- The file contains large embedded images. We recommend compressing all embedded images to reduce the overall file size.
- The file is password protected in its native application. If possible, disable password protection on the file.
- You are trying to view an unrecognized version of the document.
- The file you are trying to view it not a standard document.
- Our conversion servers may not be able to handle this file type.
- The file is corrupted
- We are experiencing technical difficulties with our conversion servers.
If possible, download the document and see if you are able to load it on your local system. If you are prompted for any type of "user input" while loading the document, the conversion server will respond the same way, and will eventually time-out with an error. If you feel that there are no problems with the document and have reason to believe there is a problem with the conversion servers, please contactCustomer Support to report this problem.
When I try to view a document, I only see a blank screen even though I've viewed this file before.
There may be a problem with our conversion server, please report this problem to Customer Support immediately.
When I try to view a .PDF file, the document does not load.
- You do not have a copy of Adobe Acrobat installed on your computer system. Visit Adobe's web site to find the latest version.
- You have a corrupt copy of Adobe Acrobat installed on your computer system, please reinstall.
- You are using Acrobat Reader 3.01 with corrupt registry entries, please download and upgrade to Acrobat Reader 4.x.
- If are using Adobe Acrobat 4.x, you may need to toggle "Web Integration" on/off. You can find this option from Acrobat Reader 4.0's pull-down menu: File > Preferences > General - in the options area.
When I try to view an .XLS (MS Excel file), I can only view one sheet.
Before saving the file, you need to select the sheet(s) you wish to be viewable by our online JDOC Viewer. To view all sheets, you need to select all sheets in Excel before saving. You may do this by right-clicking on the sheets tab (bottom of the spreadsheet) and select "Select All Sheets", then save the file as you normally would.
When I try to view a .TIF file, the viewer only shows a black screen.
The Image Viewer does not support LZW/JPG compression.
If your TIFF file is saved using compression, you will need to open the file and remove compression before uploading to ProjectNet.
If you are running Windows NT, it comes with a program called "Imaging for NT" which you can use to uncompress a TIFF image by following the steps below:
- Click on START > PROGRAMS > ACCESSORIES > IMAGING to load the Imaging program.
- After the program loads, click on FILE > OPEN to open your TIF file.
- After you load the TIF file (make sure the file is not read-only), click on PAGE > CONVERT.
- Under the Convert dialog box, click on the COMPRESSION tab.
- Make sure Compression is set to NO COMPRESSION.
- If the setting is already at NO COMPRESSION, be sure to click OK and NOT Cancel.
- Save your TIF file (Save As to save under a different file name).
The Java Image Viewer only support the following Encoding/Compression methods:
- CCITT Group 3 & 4
- PackBits
- Huffman
- No Compression
When I try to view a .PLT file, the viewer only shows a black screen.
The Image Viewer only support PLT files created using the HPGL/2 driver.
You will need to re-create the PLT file using an HPGL/2 driver and reload them to ProjectNet. Please note that PLT files may take a while to load depending on the file size, it may be best to wait a few minutes for the file to load if you are not sure of the driver type used.
When I try to view a .MPP (Microsoft Project) file, the viewer does not display all the columns.
Explanation: In Microsoft Project, go to PAGE SET UP and choose the VIEW tab. Check PRINT ALL SHEET COLUMNS and Click OK. Save the document and re-upload it to ProjectNet.
When I try to view a .MAX (Paper Port) file, it gives me an error when trying to convert using the PDF Viewer.
Adobe Acrobat cannot recognize certain characters in Item Names. To change the default, click on "Edit -> Preferences -> Item Names" Select a different date format (ones without a comma (,)) or select "Custom" and type in your own. (See example picture.) You may also download the Paper Port Viewer from Visioneer to view the document offline.
When printing a form (RFIs, Issues, Discussion Items, etc.), only the PRINT and CANCEL buttons print out.
The default is to print the current frame. Since the PRINT and CANCEL buttons are normally on a separate frame in the browser window, your browser will assume you want to print that frame only.
Click on active frame that you wish to print and press CTRL-P or right-click and select PRINT from the menu. You will be prompted with a print dialog screen. Make sure you have selected the correct printer and click OK to print.
When trying to print a form, Internet Explorer crashes and produces an error: IEXPLORER caused a segment not present fault in module GDI.EXE at 0001:0000AA56.
The Uniform Resource Locator (URL) for the Web page exceeds 128 characters in length OR you are using a PostScript printer. You can find more information in Microsoft's Knowledge Base.
Take the URL out of the Header or Footer information (&u) in page setup. If you are using a PostScript printer, add a separate printer (Non-PS) and use this printer when printing from ProjectNet.
Does ProjectNet support AutoCAD 2000?
Uploading: To upload AutoCAD 2000 files, you will either need to use ProjectNet Neighborhood 1.2 and greater OR use ProjectNet Smart File Upload.
Viewing: ProjectNet supports both R14 and R2000 DWG files for viewing.
How do I perform a batch conversion of TIFF images from DWG files in AutoCAD?
It is possible to conduct a batch conversion of DWG files to TIFF format using the Batch Plot Utility from AutoCAD. To do so, you will need to create a PC2 file (PC3 if you are using AutoCAD 2000) using a raster file export driver. Instructions to create the PC2 file are below:
- Select "Printer Setup..." from the File menu (the command line entry is _config). The Preferences window will appear with the Printer tab selected.
- Click on the "New" button to create a new plotter configuration.
- Select "Raster file export ADI 4.3 - by AutoDesk,Inc" from the list of available printers. Add a description should you want to. Then click OK.
- In the AutoCAD Text Window will now appear a list of Support models. Select the resolution you would like to create the files in. The higher resolution, 1600 X 1280, will create the best image. However, this will increase the file size, so select a lower resolution if you are concerned with file size.
- Select the raster format TIFF (Tag Image File Format).
- Select the color output you want. The higher color selection Color - 256 colors will produce better quality images, but will increase the file size as well.
- Specify the color of your image background (0 for black, 255 for white, or any number in between to select a different color shade).
- Make any desired changes to the plot origin, area, rotation, hidden line and scaling options.
- You now have the plotter option to create a TIFF output. Select that plotter and click the "Save As..." button to create the PC2 file. The PC2 file will automatically import the Pen Table of the current drawing you have open. If needed, you can either change the Pen Table before saving the PC2 file or afterwards by editing the file.
- Save the PC2 file to a location on your system. You can also change the name of the PC2 file, i.e. TIFF.PC2, if desired.
You can now associate this PC2 file to all the drawings in the Batch Plot Utility to convert them all to TIF format. Please be aware though, that using this method can sometimes generate a TIFF file with incorrect compression settings which will make the file not viewable on ProjectNet. The resolve this, you will need to reset the compression setting of the file using and imaging application such as WANG's Imaging application standard on all WinNT systems. Instructions to do this on the WANG Imaging application are below, if needed.
- Open the file locally on your computer.
- Select "Convert" from the "Page" menu.
- Select the "Compression" tab.
- The compression should be defaulted to "No Compression". Change the compression setting if it is different.
- Click OK.
- Save the file and re-upload to ProjectNet.
Additionally, as you are converting to a raster format, the clarity of the drawings when zooming in are no longer the same as in the DWG vector format. The result will be more pixilated images as you zoom in to see the details of the drawing. Instructions to create the PC3 file for AutoCAD 2000 should be posted shortly.
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